Minor Damage
JAV unable to accept liability for damage to baggage due to wear and tear, which includes the following:
- Minor cuts, scratches, scuffs, dents, dirt and stains.
- Damage to wheels, feet or extending handles .
- Damage to fragile or perishable items.
- Damage due to over-packed baggage.
- Loss of external locks, pull straps, security straps or zipper tabs.
- Baggage accepted under the conditions of the Limited Release Tag (LRT).
- Items confiscated by airport authorities or security.
Major Damage
A Damaged Baggage Report is filled when a passenger claims that his registered baggage is damaged or pilfered.
In case of damaged baggage, the compensation may either be repair or replacement. The compensation would depend on the extent of the damage and cost involved.
Passengers should be requested to provide proof of costs for the baggage. If they are unable to do so, Jordan Aviation will not be liable for.